Something broken? leaking? missing? squeaking? Having a problem in the dorms? Facilities Management Staff is here to help. Work requests are to be submitted via email to firstname.lastname@example.org
Submitting a Work Request in any form gives automatic permission for a Housekeeping or Maintenance Worker to enter the student’s room in order to perform the repair, whether or not they are present. Workers will aim to not enter a student’s room prior to 10:00am and leave a tag on the door when the work is completed to announce that they have responded to your request.
- Toilet not working properly
- Sinks or showers not draining
- No hot water
- Missing or broken furniture
- Missing or broken blinds/shades
- Carpet or rug woes
Heating Issues: Too hot or too cold
Mice, Bugs, Ants or Other Issues
Vacuum Cleaner Issues
- Light bulbs
- Toilet paper
- Extra trash barrels or liners
Washing Machines or Dryers
- Not working properly
- Won’t take coins
When the Facilities Management Office is closed and you have a problem that needs immediate attention or if it is an emergency situation, call Campus Safety at 610-896-1111 or on an emergency phone, they are available 24/7.
Who to Contact Regarding other things…
Emergency – If there is an emergency contact Campus Safety 24/7 at 610-896-1111. They will contact the appropriate “on call” personnel.
Smoke detector issues? Beeping or malfunctioning smoke detectors? Contact Campus Safety at 610-896-1111. They will send someone to change the battery.
Carbon Monoxide detector, Fire Extinguisher, Emergency Exit or other Life Safety Device issues? Contact Campus Safety at 610-896-1111.
- Transaction issues please contact Bryan Connor 610 526 5645 OneCard Administrator-Transactions.
- Access issues please contact John Castrege OneCard Administrator-Access 610 896 1111
Telephone questions, problems or concerns? Contact Nancy Sunderland at email@example.com or 610-896-1243
If the problems persist please contact Office of Residential Life at 610-896-1298 or firstname.lastname@example.org. If the problems are confidential, contact Smitty (Marianne Smith), Director of Residential Life at email@example.com.