Housekeeping & Maintenance Work Requests

Something broken? leaking? missing? squeaking? Having a problem in the dorms? Facilities Management Staff is here to help.  Work requests are to be submitted via email to

Submitting a Work Request in any form gives automatic permission for a Housekeeping or Maintenance Worker to enter the student’s room in order to perform the repair, whether or not they are present. Workers will aim to not enter a student’s room prior to 10:00am and leave a tag on the door when the work is completed to announce that they have responded to your request.

Plumbing Problems

  • Toilet not working properly
  • Sinks or showers not draining
  • No hot water
  • Leaks


  • Missing or broken furniture
  • Missing or broken blinds/shades
  • Carpet or rug woes

Heating Issues:  Too hot or too cold

Mice, Bugs, Ants or Other Issues

Maintenance Issues

Housekeeping/Cleaning Issues

Vacuum Cleaner Issues


  • Light bulbs
  • Toilet paper
  • Extra trash barrels or liners

Washing Machines or Dryers

  • Not working properly
  • Won’t take coins


Contact Facilities Management.  Work requests are to be submitted via email to

When the Facilities Management Office is closed and you have a problem that needs immediate attention or if it is an emergency situation, call Campus Safety at 610-896-1111 or on an emergency phone, they are available 24/7.


Who to Contact Regarding other things…

Emergency – If there is an emergency contact Campus Safety 24/7 at 610-896-1111. They will contact the appropriate “on call” personnel.

Smoke detector issues? Beeping or malfunctioning smoke detectors? Contact Campus Safety at 610-896-1111. They will send someone to change the battery.

Carbon Monoxide detector, Fire Extinguisher, Emergency Exit or other Life Safety Device issues? Contact Campus Safety at 610-896-1111.

Key questions, problems or concerns? Contact Gail Turner at or or Carol Kane at or 610-896-1100 or go to the Facilities Management Office.

Onecard issues? Transaction issues please contact Bryan Connor 610 526 5645 OneCard Administrator-Transactions.  Access issues please contact John Castrege OneCard Administrator-Access  610 896 1111

Telephone questions, problems or concerns? Contact Nancy Sunderland at or 610-896-1243

If the problems persist please contact Office of Residential Life at 610-896-1298 or If the problems are confidential, contact Smitty (Marianne Smith), Director of Residential Life at

Last modified: September 1, 2013